FAQ

Difference Between the Classic Pillow and the Gel Pillow

The Classic Pillow is a traditional option, typically filled with Virgin Fiber, offering a medium to hard firmness for reliable comfort and support.

In contrast, the Gel Pillow features a microfibre polyester filling, a premium alternative to down pillows that provides a soft to medium feel with a plush, cloud-like sensation.

What sets the Gel Pillow apart is its 2-inch unique gusset, which ensures the filling is evenly distributed, offering better neck support and maintaining the perfect loft for a more restful sleep.

Do you have a physical store?

No, we do not have a physical store. However, we deliver within a short lead time. We have also established a retail partnership with Cool Planet Nugegoda, where some of our product range is available.

Our warehouse is located in Colombo 7, and if you wish to visit and see our products, feel free to get in touch with us.

How long does it take to deliver?

Our standard delivery takes 3 to 7 working days. For customers based in Colombo, delivery is usually faster and arrives sooner!

How much is the delivery charge?

We offer island-wide delivery for just LKR 350/=.

WhatsApp number?

074-0666390

Are your pillows hypoallergenic?

Yes, our pillows are asthma-friendly and have been tested to ensure they are safe for use. However, if you have severe allergies, we recommend checking with your healthcare provider before making a purchase, as some pillows cannot be returned due to hygiene reasons. We want to ensure you choose the best option for your comfort and health!

Discounts Available?

Yes, we offer discounts of up to 30%, with rates varying on different products. You can check out the available discounts and explore our products in the Save and Bundle section on our website.

How often should I replace my pillow?

Pillows should be replaced every 1-2 years, depending on wear and tear. If your pillow has lost its shape, is causing neck or back pain, or is visibly flattened, it's time to replace it.

Difference Between the Classic Pregnancy Pillow and the Gel Pregnancy Pillow

  • Classic Pregnancy Pillow:  Filled with virgin polyfibre, offering firm support. Ideal for those recovering from injuries or preferring a firmer feel.  
  • Gel Pregnancy Pillow:A mix of microfibre polyester and virgin polyfibre, providing a softer, more comfortable feel. Suitable for pregnancy, depending on your preference for firmness.  

For injury recovery, we recommend the Classic Pillow. For pregnancy, choose based on your firmness preference.

Can I return or exchange my pillow if I don’t like it?

Ninda Pillows

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  • Quality and Comfort

    We prioritize your rest with an unwavering commitment to exceptional quality and unparalleled comfort. Transform your sleep sanctuary with us – where every detail is crafted to ensure the perfect night's rest.

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  • Thoughtful Design

    We take great pride in our thoughtful designs. Each product is meticulously crafted with your comfort and style in mind. From Pillows to elegant duvet covers to soft breathable sheets, we've got your sleep sanctuary covered.

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  • Customer-Centric Approach

    Your satisfaction is our top priority. We're committed to delivering outstanding customer service, hassle-free returns, and prompt assistance. We value your trust in us, and we're here to make your shopping experience at Ninda Sleep Shop truly exceptional.

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